Privacy Policy

Privacy Policy

PRIVACY POLICY

Last Updated: October 2025

Protecting your personal information is a priority for Isabelle Lapointe Recruitment. This policy explains how we collect, use, store, and protect the personal information of visitors to our website and individuals using our services.

  1. PERSONAL INFORMATION OFFICER
    In accordance with Quebec’s Law 25, Isabelle Lapointe acts as the Personal Information Officer.
    For any questions or requests regarding privacy: 📧consultante@isabellelapointe.com
  2.  
  3. PERSONAL INFORMATION WE COLLECT
    We only collect personal information necessary to provide our recruitment services and manage communications. This information may include:
  • Full name;
  • Contact information (address, email, phone number);
  • Professional information (position, employer, experience, education);
  • Bank or debit details, when voluntarily provided for service payments;
  • In specific cases, date of birth, only when required for background checks, with explicit consent.

We do not collect other sensitive information unless required by law or necessary for a specific service, and always with prior consent.

  1. METHODS OF COLLECTION
    Information may be collected:
  • Through contact forms on our website: https://isabellelapointe.com;
  • During email, phone, or in-person exchanges;
  • During job applications or recruitment assignments;
  • Through web analytics tools such as Google Analytics, Google Ads, Facebook, or public professional platforms such as LinkedIn.
  1. USE OF INFORMATION
    We will only use your personal information as prescribed by the Personal Information Protection Act. Common uses include:
  • To protect the security or integrity of the website;
  • To conduct internal site reviews (e.g., visitor counts);
  • To better understand site usage;
  • To respond to visitor requests;
  • To send invoices;
  • To communicate with you and provide recruitment services;
  • To process applications and assess suitability for assignments;
  • To conduct authorized background checks if required.

We do not sell personal information to third parties for any purpose.

COOKIES

Our website uses cookies to improve navigation and understand site usage.
Cookies may come from third-party services such as Google Analytics.
You can refuse or delete cookies at any time in your browser settings.

DISCLOSURE TO THIRD PARTIES
We may share certain personal information with service providers (e.g., background check firms, web hosting providers) only when necessary to provide a service.
These providers are bound by confidentiality and security obligations in accordance with Law 25.
Some information may be transferred or stored outside Quebec, for example when using tools like LinkedIn, Google, or other digital services used in our professional activities. In these cases, Isabelle Lapointe Recruitment ensures that the providers offer a level of protection equivalent to that required by Law 25.

INFORMATION SECURITY
We implement physical, electronic, and administrative security measures to protect your personal information against loss, theft, or unauthorized access.
Online data is protected using SSL (Secure Sockets Layer) protocol.
When using your bank or debit information to pay invoices, we ensure the operation is secure and compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
Collected information is retained only as long as necessary to achieve the purposes for which it was obtained or to comply with applicable legal requirements.

YOUR RIGHTS
You have the right to:

  • Access your personal information;
  • Request corrections;
  • Withdraw your consent for its use;
  • File a complaint with the Quebec Access to Information Commission.

All requests must be submitted in writing to the Personal Information Officer (see contact details above).

ACCEPTANCE OF THIS POLICY
By visiting https://isabellelapointe.com or voluntarily providing personal information, you consent to this privacy policy.
If you do not agree to these terms, please do not submit personal information.

CHANGES TO THE POLICY
Isabelle Lapointe Recruitment reserves the right to modify this privacy policy at any time.
The most recent version is always available on our website.
Any substantial changes will be clearly indicated, and no retroactive changes will be applied without your consent.

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